Some Tesla owners reported being locked out of their vehicles on Labor Day evening because the electric car’s app was down. The problem is, app connectivity shouldn’t have any effect on unlocking a Tesla.
On Labor Day evening, numerous drivers found their apps were down “for maintenance” and they were locked out of their vehicles, some for several hours. Tesla allows owners to unlock their cars both using a physical key card or fob, and virtually through their smartphones and the Tesla app. Even with the Tesla app down, the user’s smartphone itself is designed to act as a key as long as it’s in Bluetooth range of the vehicle. For some reason this backup feature did not work
Really, can’t we use a FOB or key anymore?