I was talking to a potential client who was having issues with their VOIP phone system. There seemed to be confusion on whether the data for the phone system was backed up. The client wanted to expand their network but needed confirmation from their IT people who were having trouble confirming the information. There should be no “confusion” or question. Testing your data backups is the final and most important step in having a backup strategy. Hoping that it works is not enough. You are paying for the service and you need to make sure it is working. Having a problem is not the time to find out your backups are not working. .
It is your business !