About DUET Servers and Workstations

DUET Servers and Workstations are built exclusively by HardSoft Systems Ltd. for their clientele, and are only available through HSL, Burlington Network Services, Burlington Computer Training and Wave II Networks.

DUET Servers and Workstations are covered by a comprehensive full lifetime depot warranty on hardware.


LIFETIME parts & labour depot hardware warranty covers the following:

Replace or Repair hardware at the sole discretion of HardSoft Systems Ltd.

On site labour charges will apply unless the DUET Server and or PC Workstation is brought into the HardSoft repair depot for warranty work. HardSoft repair depot located at 1376 Plains Road East, Burlington, ON.

If computer system(s) need to be returned to HSL offices for service, pickup and drop off charges will apply at Standard HSL Service rates

End Of Life of the Operating System, as determined by the OS Manufacturer is the end of life of the Hardware in the DUET workstation. Some exceptions may apply.

LIFETIME parts & labour depot hardware warranty does not cover the following:

– Hardware issues caused by SOFTWARE
– Scratches dents and marks on case caused by normal use or abuse


– DUET Servers, (Windows SBS, Standard, R2, BB-Bes-X, Linux, etc)
Please contact HardSoft for details on pricing.

– Duet Workstations (Standard, SS-WS, Ultra, CG-WS)

HSL accepts no responsibility for any data contained on the machine. Data is the sole responsibility of the end user and or client. HSL strongly recommends the practice of backing up any and all data on a daily basis.


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